Starting April 27, 2020, the Office of Workers' Compensation Programs (OWCP) will transfer all medical bill processing services to OWCP's new bill pay contractor, CNSI. On March 16, 2020, please refer to https://prod.wcmbp.com/outreach for information pertaining to the transition. This link will be available until April 24, 2020.

Conduent will only provide OWCP pharmacy bill processing services and will be utilizing a new web address URL (https://owcprx.dol.gov) and new mailing address.

Please submit your OWCP pharmacy related bills and pharmacy correspondence to the following new PO Boxes

DFEC Pharmacy bills should be mailed to:
Department of Labor Pharmacy Bill Processing, DFEC
PO Box 8308
London, KY 40742-8308

Effective immediately, OWCP Pharmacy providers should begin using the new PO Boxes. We highly recommend transitioning to the new PO Box addresses as soon as possible. Any submitted pharmacy provider bills/correspondence sent to the old DOL Central Mailroom PO Boxes, after 04/17/2020, will be returned unprocessed.