OWCP has made changes to the mailing address from London, KY to San Antonio,TX. If you continue to send documents or inquiries to the London KY address it will delay the response, by at least two weeks, because the London, KY address will forward it to the San Antonio, TX address to be scanned into the system for response and/or action.
New mailing address info
Send case correspondence to:
U.S. Department of Labor
OWCP/DFEC
P.O. Box 34090
San Antonio, TX 78265
Send medical reports and bills to:
U.S. Department of Labor
OWCP/DFEC
P.O. Box 34450
San Antonio, TX 78265
Telephone contact info
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Contact District Office to speak with a Customer Service Representative or Claims Examiner. Phone lines are open Monday through Friday from 9:00 am to 4:00 pm.
For medical authorization, call 1-866-335-8319 or send a fax to 1-800-215-4901. For prescription benefits and processing, call 1-866-664-5581. For billing status inquiries, go to the Central Bill Pay Facility online query website or call 1-866-335-8319.
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Please note that the quickest way to get correspondence to our office is to mail it directly to the San Antonio, Texas address shown above. All documents are imaged and available for viewing in the district office within 24 hours of receipt.
Employees' Compensation Operations & Management Portal (ECOMP)
ECOMP is a free web-based application that provides federal agencies with an electronic system for recording workplace injuries and illnesses, and processing claims under the Federal Employees' Compensation Act (FECA). ECOMP features include FECA claim submission and OSHA reporting. ECOMP also allows for uploading of supporting documents to FECA case files. https://www.ecomp.dol.gov/#/